Classique Worldwide Transportation

Terms & Conditions

Last updated: October 2026

These terms explain how reservations, quotes, and rides work with Classique Worldwide Transportation. Please read them before you book, and contact our office if anything is unclear.

Licensing and Insurance

We operate under a charter-party carrier license from the California Public Utilities Commission, TCP #23575-B. We are fully insured and carry $5 million in liability coverage.

Making a Reservation

You can reserve online, request a quote, call our office, or send us an email. Our office is staffed 24 hours a day, 7 days a week, for reservations and assistance.

When you book, please give us:

  • The pickup and drop-off addresses.
  • The date and pickup time.
  • The number of passengers and pieces of luggage.
  • Your flight number, for airport pickups.
  • The vehicle you would like, if you have one in mind.
  • Any extra stops you plan to make.

We use these details to match a vehicle to your group. We then confirm the booking in writing with the itinerary, vehicle, and pickup details, and any later changes receive a new written confirmation.

If you need to cancel or change a reservation, contact our office by phone or email as early as possible.

Point-to-Point and Hourly Service

Point-to-point service covers a single ride from one address to another. Hourly service keeps the same chauffeur and vehicle with you for the hours you book, which suits a day with several stops.

During hourly service, you can change the order of your stops within the booked time. If you need more time, ask your chauffeur or call dispatch, and we will arrange an extension.

Quotes

Each quote reflects the vehicle class, the type of service, the number of hours or transfers, the pickup and drop-off addresses, the date, the passenger count, and any extra stops. Listing every stop when you request a quote helps keep it accurate.

We offer special rates for groups and packages for weddings, proms, and corporate events. Call our office to ask about them.

Payment

We accept payment by credit card. When you reserve, we ask for your billing name, address, and card details so we can process payment for your service. Confirmations and receipts are sent to the email address you give us.

If your office needs a purchase order or department code on the confirmation or invoice, tell us when you book, and we will include it from the first document.

Airport Service

When you include your flight number, our dispatchers follow your flight and adjust the pickup time if it lands early or late. You can also request meet-and-greet service when you book, and your chauffeur will meet you inside the terminal with a name sign.

If your airline cancels your flight or moves you to a different airport or day, let us know, and we will rearrange the transfer around your new flight.

Child Safety Seats

If children will ride with you, tell us their ages when you book so we can arrange car seats and boosters in advance.

Alcohol and Passengers Under 21

California Public Utilities Code section 5384.1 requires us to ask two questions when you book: whether alcohol will be served during the trip and whether anyone under 21 will ride. Please answer both accurately for your entire group.

According to consumer guidance from the California Public Utilities Commission, alcohol may not be on board a limousine carrying passengers under 21. If a chauffeur transporting only minors finds alcohol in the vehicle, the chauffeur must return the passengers to their original pickup location.

Long Trips and Chauffeur Hours

Commercial chauffeurs must follow hours-of-service limits, so a very long day may require a planned break or a second chauffeur. If your trip runs from early morning until late at night, tell us when you book, and we will plan the schedule within those limits.

Affiliate Operators

If we cannot provide one of our own employee chauffeurs for your ride, we may contract with a qualified affiliate company to provide the service. Outside Southern California, we arrange rides through partner companies in more than 600 cities across the United States and Europe.

Contact Us

For questions about these terms or about a reservation, you can reach any of our offices:

Our headquarters is at 1227 W. Trenton Ave., Orange, California 92867.